Supporting your teachers Follow
Technical questions and support
- Teachers can click the question mark icon at the bottom right of any Hāpara page to access the Hāpara Learning Hub. Here, they'll find click-through guides, video tutorials, help articles, the Hāpara Community and more.
- More technical questions can be answered by searching our support site.
Helpful support articles
Welcome to Hāpara (for educators): An introduction to Hāpara, perfect for teachers using the Hāpara Instructional Suite for the first time.
Troubleshooting login issues: To log in to Hāpara, teachers should open app.hapara.com, while logged into their school Google account.
How to get Hāpara training, support and more: Learn about the Hāpara Community, self-paced courses, Hāpara Champion certification and more.
Hāpara teacher refresher: A great refresher article including common troubleshooting articles:
FAQs for parents: This article can help explain Hāpara to parents. You can also share this video for a quick overview of the Hāpara Instructional Suite.
You can reach out to Hāpara Support anytime by submitting a request here.
For any nontechnical queries, please contact your Engagement Manager, and they can put you in touch with the best person or team for troubleshooting!