If you experience connectivity issues while attempting to access Hāpara from inside the school network, and you do not experience these issues outside the network, local network filtering may be affecting your Hāpara access.
To ensure that teachers can access and utilize Hāpara functionality, the following URLs should be whitelisted on any firewall, antivirus software or web filter within the school network:
Hāpara Dashboard
If you are using Hāpara Dashboard, we recommend whitelisting the following URLs:
hapara.com
*.teacherdashboard.com
*.teacherdashboard.appspot.com
*.haparaview.appspot.com
parent-portal.appspot.com
td-setup.appspot.com
td-admin.appspot.com
settings.teacherdashboard.com
accounts.google.com
www.google.com
oauth.googleusercontent.com
apis.google.com
content.googleapis.com
fonts.googleapis.com
ssl.google-analytics.com
google-analytics.com
plus.google.com
ajax.googleapis.com
assets.zendesk.com
dc.services.visualstudio.com
wss://api.appcues.net
fast.appcues.com
Hāpara Highlights
If you are using Hāpara Highlights, we recommend whitelisting the following URLs:
hapara.com
*.teacherdashboard.com
*.teacherdashboard.appspot.com
*.haparaview.appspot.com
rc.hapara.com
apis.google.com
mtalk.google.com
gcm-http.googleapis.com
googleapis.com
*.pusherapp.com
sockjs.pusher.com
wss://ws.pusherapp.com on port 443
ws://ws.pusherapp.com on port 80
Hāpara Workspace
If you are using Hāpara Workspace, we recommend whitelisting the following URLs:
hapara.com
teacherdashboard.com
teacherdashboard.appspot.com
*.haparaview.appspot.com
mystudentdashboard.com
workspace.mystudentdashboard.com
workspace.teacherdashboard.com