Allowing Hāpara URLs in your school network Follow
If you experience connectivity issues while attempting to access Hāpara from inside the school network, and you do not experience these issues outside the network, local network filtering may be affecting your Hāpara access.
To ensure that teachers can access and utilize Hāpara, check that the URLs listed below are allowed on any firewall, antivirus software or web filter within the school network:
Check that these URLs are allowed in teacher and student networks:
|wss://hl.hapara.com *(see below)
* wss://hl.hapara.com is utilised for Highlights websocket connectivity on port 443, please check that websockets are enabled if you have the option in your Firewall, Webfilter or other related Network config.
Double check that these URLs are allowed in student networks:
|wss://hl.hapara.com *(see above)