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  2. For Hāpara educators
  3. Teacher Troubleshooting

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Teacher Troubleshooting

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  • Highlights Chat: Teacher FAQ
  • Why are my students showing as ‘Offline’ in Hāpara Highlights?
  • My student(s) won't go into a Guided Browsing (Focus or Filter) session
  • My student's screen won't unpause or won't release from a Guided Browsing session
  • A student in my class is in a Guide Browsing session that I did not initiate
  • Google Classroom students will not sync (how to fix)
  • Not able to sign into my Hāpara teacher account

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