Welcome to Hāpara Highlights Follow

In this article:

• Introduction to Highlights
• Getting started with Highlights
• Key features of Highlights
• Student privacy limitations
• Troubleshooting with Highlights

Hāpara Highlights gives you real-time visibility into what students are doing online so you can guide learning, keep them focused and support digital citizenship. The main view in Highlights is the Class View tab, which shows an overview of student activity.

Introduction to Highlights

Hāpara Highlights gives you visibility into what students are doing in the Google Chrome browser so you can provide necessary learning supports. 

Highlights has everything you need to support students online and help them become responsible digital citizens, whether you are:

• Opening and closing tabs to keep students focused
• Creating guided browsing sessions
• Sending instant announcements with formative feedback to students
• Recording a snapshot of browsing progress

Highlights provides teachers the ability to view student activity using these features.

• Class View tab : Shows a real-time summary of browsing activity for your class as a whole, with Student Tiles that display active browsing

From the Class View tab, you can toggle between Student Tile views by using the toggle button in the top right-hand menu bar  .

• Browser tabs view: Shows the tabs currently open on a student’s device.

• Current screens view: Shows what is currently visible on a student’s active screen.

This toggle makes it easy to choose the view that best supports your teaching in the moment.

• Recordings tab: Previously called Snaps, this tab lets you review snapshots of student activity taken during class through the Activity Viewer tab. The functionality is the same. You can capture moments and return to them later for discussions or evidence of learning.

• Activity Viewer shows a real-time summary of the browsing activity for your class as a whole. From here you can click the camera icon to take a recording of the student activity on a specific URL which can then be viewed from the Recordings tab.

Getting started with Highlights

Before you can use Highlights, your school Hāpara administrator has to deploy the Highlights extension to the students in your school. 

Once the Highlights extension is installed, follow these steps to access Highlights:

1. Log into Hāpara using your school-issued Google account.

2. Select the class you want to view.

3. The Class View tab will display student browsing activity if students are online during school hours.

4. Use the toggle to switch between Browser tabs view and Current screens view.

If students are online, and you are within school hours, you will be able to see their browsing activity right away. 

Key features of Highlights

Student privacy limitations

Your school or district may put limitations in place to prevent you from viewing students’ browsing when they are not in school. These limitations can be based on school hours (days and time) and/or location (whether or not students are connected to the school network). 

If you open Highlights outside of your designated school hours, you will see this message:

If network limitations have been put in place, and a student is not connected to the designated network(s), you will see this message in the Student Tile:

If you believe you are seeing either of these messages in error, reach out to your Hāpara administrator to check the student privacy settings for your school or district. 

Troubleshooting Highlights

Student connection issues

Occasionally, Student Tiles in Highlights may not display student browsing activity correctly. Highlights provides various alerts to let you know when there is a problem connecting to students’ devices. 

Possible issues include: 

• The student appears offline
• The student is logged into several devices
• There are several students logged into one device

Highlights is slow to update

If you find that Highlights is very slow, it may be due to your school network. In this case, contact your system administrator, who will be able to adjust Highlights bandwidth parameters.

Getting help from Hāpara Support

If you are experiencing an issue connecting to a student’s device, first click the refresh button at the top right side of your screen.

This will help to reestablish the connection between Highlights and student devices.

If you continue to experience an issue, you can click the Need help? bar at the bottom of a Student Tile. 

After trying the suggestions, if you still need help, you can send details to Hāpara.

Click on the Report a problem button in the window. 

Please add as much information as you can to the description box.

Then click Report issue to send the form to the Hāpara Support team. We will investigate the issue and follow up with you.