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Students and classes FAQ Follow

Hapara Support
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This article for administrators and teachers answers common questions about students and classes in Hāpara.

 

In this article:

How do students access Hāpara?

Students access Hāpara with their school account. 

In most schools, classes and rosters are created synced automatically by your administrator, SIS or via Google Classroom sync. 

Use the steps and links below to resolve the most common questions.

 

How do students access Hāpara?

Students open Student Dashboard at http://app.hapara.com/student and sign in with their school account.

If students use Chromebooks, make sure students are signed into the Chrome browser with their same school account. 

If students can’t sign in, confirm they’re using the correct account and that the account is provisioned in Hāpara.

 

Do teachers need to add/remove students manually?

Teachers usually do not need to add or remove students from Hāpara manually. Your district syncs classes from the SIS and/or Google Classroom. Changes to class enrollment update in Hāpara automatically after the next sync.

Teachers and administrators can still add/remove students if needed (see the Steps to follow section).

 

What folders do students see for my class?

When students are added to a class, Hāpara creates and shares class subject folders for the student and teacher.

 

Why is a student missing from my class (or still showing after they left)?

Your school or district sync hasn’t run yet, or your SIS/Google Classroom still lists the student in your class. 

Check the SIS or Google Classroom, then wait for the next sync. 

You can add/remove the student manually if you need an immediate fix (see the Steps to follow section).

 

Can we use both Microsoft and Google in the same school or district?

Hāpara is compatible with either Google Workspace (Chrome extension) or with Microsoft (Edge extension). 

You can not use both for the same students and classes. 

 

Steps to follow to keep students and classes up-to-date


Administrators: How to keep classes and rosters in sync

  1. Confirm your chosen setup method (SIS/Data Loader, manual provisioning, or Google Classroom sync).

  2. If using Google Classroom, enable access to Classroom data and allow Classroom syncing in Hāpara Admin Console.

  3. Verify nightly/regular roster loads are running and error-free.

  4. When enrollment changes, ensure updates are reflected in the source (SIS or Classroom) and rerun or wait for the next load.

     

Teachers: How to make quick fixes to Hāpara student rosters and classes

  • Add a missing student: 

    • Find your class in Hāpara and click on it.

    • On the next screen that loads, click on Class Info at the top.

    • You will see the list of students in your Hāpara class. 

    • Click the blue + Add button at the top.

    • Type or copy-paste the student's email address into the box.

    • Click the Add student(s) button at the bottom.
       

  • Remove a student who left the class:

    • Find your class in Hāpara and click on it.

    • On the next screen that loads, click on Class Info at the top.

    • You will see the list of students in your Hāpara class. 

    • Select the box next to the student's name.

    • Remove should appear at the top of the student list. > Click Remove.

       

  • If you use Google Classroom, check the Google Classroom sync: 

    • If your Hāpara class is Google Classroom-based, make sure the student is enrolled in the Google Classroom. 

    • Then refresh the sync in Hāpara.

       

  • Support student sign-in issues: 

 

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