Disruption of Hapara Dataloading Service - April 12, 2022 - RESOLVED Follow

11 April 2022 21:00 PT, 00:00 ET; 12 April 2022 17:00 NZT

Provisioning of classes is experiencing issues. Schools and districts that are loading or updating class rosters will continue to experience delays in provisioning classes.

This is an extremely frustrating circumstance, and we're working to find a solution as soon as possible. We are investigating the problem with our engineering team. As more information becomes available, we will provide an update.

Please contact Hapara support if you have any further questions.

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13 April 2022 04:00 PT, 07:00 ET; 13 April 2022 23:00 NZT

This disruption has been resolved. All systems are back to normal, with class loading, creation and syncing all working as normal now.

If you continue to experience issues updating classes, please reach out directly to our Support Team.

We sincerely apologize for the inconvenience and thank you for your patience and continued support