How to investigate Student Wellness alerts

Student wellness alerts overview

Student wellness alerts provide an extra set of eyes into students' online activity, to alert school staff when a student may need additional supports or intervention. The student wellness monitoring feature in Hāpara Filter looks at students' online activity, including website visits and emails, to alert school staff to issues like:

Suicide and self harm
Cyberbullying
Toxic language

As a teacher, you may be added as subscribers to student wellness alerts for sets of students in your care.

When Hāpara Filter's student wellness monitoring tools detect concerning activity for students you are subscribed to, you will receive an alert both in your email inbox and in your Hāpara Teacher Portal.

To investigate an alert, you will need to open your Teacher Portal at hapara.deledao.com/teacher and log in with your school email address. You will find all alerts in the Student Wellness tab.

Screen_Shot_2021-05-13_at_2.26.10_PM.png

Each alert can be expanded to reveal more about what triggered the alert.

Screen_Shot_2021-05-13_at_2.31.05_PM.png

The icons on the right side of the alert allow you to take several actions to respond to investigate further or respond to the alert. We'll break down what each does below:

Screen_Shot_2021-05-13_at_2.34.52_PM.png

Icon	Action
Notes	This will bring up a log of all entries, flag/unflagging dates and times, case reviewers, and notes regarding the specific student.
Spotlight	The light bulb icon will bring up a Hāpara Filter Spotlight view, which provides a quick overview of the student's recent activities to assist in assessing his/her wellness. The red phrases indicate blocked activities.
Flag	The flag button can be used to flag a student as high risk. Once flagged, any new wellness incident will bump the student into the high risk alert level. When you flag/unflag a student, you will be asked to include a note explaining more.
PDF	The PDF button will generate a PDF report that can be shared with others.
Mark as investigated	The magnifying glass button can mark alerts as having been investigated - such alerts will no longer appear in the wellness investigation view. However, if the student of concern has new alerts appear in the future, older alerts can be retrieved by clicking the Show more button.
Screenshot	The eye icon will open a screenshot of the student activity that generated the alert.
Mark as irrelevant	False alerts can happen. This button allows you to remove the alert permanently.