Hāpara Filter - How to enable and manage Student Wellness Monitoring Follow

In this article:

• Student Wellness Monitoring overview
• Basic configuration
• Adding alert subscribers and delegating alert handling based on OUs
• Investigating alerts

Student Wellness Monitoring overview

Our students have a lot going on. It's impossible to know all of the struggles that they deal with on a daily basis. The Student Wellness Monitoring feature in the Hāpara Filter monitors students' website visits and email activities, to make it easier for schools to provide students with the supports they need. The wellness monitor will alert select school staff to wellness related issues like:

• Suicide and self harm
• Cyberbullying
• Toxic language

When you enable student wellness monitoring, you will be able to designate staff to receive real-time wellness alerts, so you can easily investigate and intervene when students are having wellness-related issues.

Basic configuration

To enable Student Wellness Monitoring, log in to your Hāpara Filter admin console at hapara.deledao.com, then: 

• Navigate to the Student Wellness tab
• Click Settings in the lefthand navigation
• Toggle Enable student wellness detection to Enabled

At this time, sending wellness alerts to Parents is not supported, please ensure alerts are being sent to school.

Adding alert subscribers and delegating alert handling based on OU

By default, Hāpara Filter administrators will receive and can investigate all student wellness alerts from the Hāpara Filter admin console. However, handling student wellness alerts does not need to be the job of just your IT staff. In the Student Wellness tab, you can add other school staff as alert subscribers as needed. These subscribers could be counselors, principals, classroom teachers - whoever in your school is best qualified to respond to student wellness concerns.

If you have multiple people that will be managing and investing student wellness alerts, you can use OUs to delegate who responds to alerts from specific groups of students. 

To add alert subscribers and delegate alert handling based OUs, navigate to the Delegation section on the Settings page of the Student Wellness tab in your Hāpara Filter admin console.

Click Add to add a new alert-subscriber and to assign him/her to receive alerts from a specific student OU.

In the pop up modal, you must give the subscriber a name and determine:

• which levels of alerts they should be notified of (high, medium, low)
• what email the alerts should be sent to
• if they should receive alerts for all OUs or select OUs
• whether or not they should be able to investigate alerts

To delegate alerts based on OU, select Choose OUs in the modal. You will see a drop down list of OUs in your domain and can choose any number of OUs to delegate to that subscriber. Multiple subscribers can be delegated to the same OU.

Subscribers will be alerted via email and in the Hāpara Filter teacher portal.

Investigating alerts

Hāpara Filter administrators can investigate all alerts in the Hāpara Filter admin console, in the Student Wellness tab. 

Alert subscribers can investigate alerts via the Hāpara Filter Teacher Portal, at hapara.deledao.com/teacher. 

Each alert can be expanded to reveal more about what triggered the alert.

The icons on the right side of the alert allow you to take several actions to respond to investigate further or respond to the alert. We'll break down what each does below: