Highlights Service Disruption - Oct 6 2020 - RESOLVED Follow
Sep 2 2020, 13:02 NZT
The issue with Hāpara Highlights should now be resolved.
Our teams are continuing to implement further improvements, and most students should be displaying real-time activities. We are monitoring our systems to continue tracking any possible errors.
We apologize for any inconvenience and thank you for your ongoing patience and continued support. Please follow Outage Updates for future planned or unplanned Service Disruptions.
Oct 06 2020, 04:00 am NZT
We are investigating reports of the student activity not refreshing automatically in Hāpara Highlights based on student browsing activities on the device. Our team is investigating with the highest priority and will provide more information shortly.
As a workaround, the affected teacher will need to do a Highlights page reload via the browser to get the student real-time activities.