- Log out of all Google accounts.
- Open Gmail.
- In the top right, click your photo.
- Click Sign out of all accounts.
- Log back into your school Google account and open Hapara:
If logging out of all Google Accounts resolves the issue, we recommend setting up Chrome User Profiles. This allows you to login to multiple Google accounts in separate Chrome sessions, and there is much less chance of these accounts clashing.
|◀ Back||◉ ◯ ◯||Step 2 ▶|
|Troubleshooting login, access and display problems →|
|1. Logout of other Google accounts (viewing)|
|2. Clear browser cache and cookies →|
|3. Check third party cookies are not blocked →|
|4. Contact Hapara support →|