Hapara Service Disruption - October 31, 2019 - RESOLVED Follow

Oct 31, 2019 16:01 PT

Upon further investigation, the outage was due to a Google Infrastructure outage that had affected our application. Google has now confirmed the issue has been resolved.

https://status.cloud.google.com/incident/cloud-datastore/19005

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Oct 31 2019, 15:00 PT. 18:00 ET

We are investigating reports of issues with Hapara.

Some teachers may see the following message in Hapara  Dashboard, "Sorry, this is not a Hapara recognized account".

Screen_Shot_2019-11-01_at_12.01.38_PM.png

We are investigating and will provide more information shortly. Initial investigations show that the issue appears to be intermittent.

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