Handling Multiple Students who are logged into the same device Follow

Multiple student can be simultaneously logged into the same one device (say a laptop). The Highlights module "sees" all the students and can't automatically choose which student to display to the teacher. 

 

Multiple-Students Icon

In this situation, Highlights displays the multiple-students icon  in the student panel. An extended pink panel appears, showing the other students that are also logged into the student’s device:

 

Resolving this situation

To resolve this situation:

  • Ask your student to log all other students off his/her device (so only one student remains logged into the device).
  • After a few seconds, the student panel will automatically update - the pink panel will disappear, and the sites and URLs associated with the remaining student will be displayed:

 

 

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