Multiple student can be simultaneously logged into the same one device (say a laptop). The Highlights module "sees" all the students and can't automatically choose which student to display to the teacher.
In this situation, Highlights displays the multiple-students icon in the student panel. An extended pink panel appears, showing the other students that are also logged into the student’s device:
Resolving this situation
To resolve this situation:
- Ask your student to log all other students off his/her device (so only one student remains logged into the device).
- After a few seconds, the student panel will automatically update - the pink panel will disappear, and the sites and URLs associated with the remaining student will be displayed: