Table of contents:
Hapara Highlights helps you see what learners are doing in the Google Chrome Browser in near-real-time. Feedback mechanisms allow you to reinforce pro-learning behaviour and re-direct unfocused behavior. You can remotely open or close a browser tab on learner devices to re-focus them to the task at hand. You can share files, sites or URLs with your students easily.
Hapara Highlights also allows you to directly send messages to students and provide more personalized and private feedback. Highlights supports you in engaging students in conversations about their learning and online behavior. You can also tag activities to provide guidance and feedback at any time.
This guide provides an introduction to the new Hapara Highlights product and its features.
Hapara believes that you are at your best when guiding students towards becoming great 21st century digital citizens. Highlights supports you in this goal.
Features such as session recording, blacklisting URL’s, and remotely controlling student devices are not supported by Hapara Highlights.
NOTE: This document uses the term “sites” for simple internet site names like www.cnn.com, and it uses the term “URL” for more complex internet addresses like http://edition.cnn.com/2015/11/10/aviation/worlds-biggest-airliner-most-seats-ever-emirates-airbus-a380-super-jumbo/index.html. Highlights works well with both sites and URLs.
Highlights has some powerful features:
|Real-time activity feeds||Highlights automatic activity refresh is configurable: from near-real-time feeds to infrequent feeds|
|Focused browsing||Restrict learners to specific websites or URLs for a set period of time|
|Multiple tab opening||Open up to 5 tabs at a time for your learners|
|Send message||Send a message to learners and have it pop up in their browser|
|Flexibility of use||Focused Browsing, Open Tabs and Send Message can be applied to one or several learners, groups or the entire class|
|Activity Viewer||See a summary of your entire class activity at a glance|
|Snaps||Record learner browsing activity (meta data and screenshot) at any point in time to explore at a later stage|
|Close tabs||Close tabs remotely from your screen|
|Save screenshot||Download and save a screenshot of learner activity directly from the Current Screens view|
|Groups & group filtering||Create and edit groups directly from Highlights. You can also filter Highlights to only view specific group activities|
|Translation||Switch Highlights to French localization|
Before you can use Highlights, your school System Administrator or assigned Coordinating Teacher must already have deployed the new Highlights extension to your school.
Once the Highlights Extension is installed, teachers can access Highlights by:
1. Log into Hapara Dashboard.
2. Select the class you wish to view:
3. Select Highlights:
4. The Highlights Browser Tabs view will open by default:
The Activity Viewer displays a near-real-time easily-absorbed teacher-centric overview of all current learner browser activity. You can access it by clicking on the Activity Viewer sub-navigation tab.
The Activity Viewer has 3 sections:
- Class Activity lists all sites that students currently have open in their browsers
- Collaboration lists all URLs and documents that two or more students have open at the same time.
- Unique Activity lists all URLs and documents that exactly one student has open - highlighting students who are "exploring" or working by themselves.
The Activity Viewer feature is described in detail here.
The Browser Tabs view allows you to see sites/URLs opened and closed by students in their browser since the start of your Highlights session. The page displays the items most recently opened by your students:
By default, Highlights displays up to 5 URLs within each student panel. This can be adjusted by clicking on ‘5 items’ in the top right action bar as per below and selecting the number of items you want to see. Up to 25 items can be displayed. Increasing the number of items displayed on student panels will increase the size of the student panels.
The Current Screens view allows you to view each students currently open tab.
The Current Screens view requires more school network bandwidth. So screen images are only sent when the you have the Current Screens tab open. Your school System Administrator may choose to reduce the bandwidth used by reducing the quality of the images shown.
To have a closer look at a student screen, click on the required student panel. An enlarged image of the student screen will be shown.
You can download the image by clicking the ‘Save’ button.
The Snaps feature lets you make a digital note of student(s) online activity for reference at a later stage. For example, you may have noticed a student activity of interest, which you want to explore or investigate further in order to better support the learning and development of your student or guide them towards more focused or appropriate behavior.
To create a Snap click on the camera icon which appears in a few places on the Activity Viewer page.
The Snaps tab allows you to see all snaps recorded over the past 7 days:
The page has three panels:
- Snap List. Lists all Snaps recorded over the past 7 days.
- Snap Summary. Displays a summary of the specific snap selected in the Snap List
- Send Feedback. Displays the feedback template teachers can use to start conversations and provide guidance to the student(s).
The Snaps feature is described in detail here.
The Send Message feature lets you send targeted messages to selected students, groups or the whole class. This feature is described in detail here.
You can open tab(s) on the browser of selected student(s) using the Open Tabs feature. This feature is described in detail here.
When opening tabs for your students, you can decide to focus your students on just the new browser tab(s) for a set period of time using the Focused Browsing feature. When a Focused Browsing session is active, students can’t open new tabs, swap to other tabs or browse to new sites or URLs. This feature is described in detail here.
In the student panel of the Browser Tabs view, you can click the X to the right of a site or URL, and that tab will be closed on the student device.
The Highlights module shares some usability features with the other Hapara modules, including:
The Sort Student Panels feature enables you to sort the order of your student panels in a number of ways using the three icons shown below:
If you have manually organised the layout in other Hapara functions (Dashboard, Gmail, Sharing as well as within Highlights), you may want to replicate them in the views you are using within Highlights. To copy the layout from another part of the Hapara solutions:
- Click on the Copy layout icon
- Select the layout you want to copy
You can create, edit, filter and rename student groups directly from Highlights. To do this:
- simply select the group functionality by clicking on the group icon
- create a group by entering a name in the desired colour
- edit a group by changing the name of that group and replacing it by a new name
There is a full article about utilizing Student Groups here.
The Show Groups feature allows you to display the order of your student panels by simply clicking on a group colour. To do this:
- simply click on the group colour you wish to sort by, directly from any of the student panels in the group.
To access a French version of Highlights:
- Click on teacher name (at top right of Highlights screen).
- Click "language" to open a Google page for language preferences.
- Follow the Google instructions to add/select the French language.
- Go back to the Highlights page and refresh it.
For the extension, you simply need to set the primary language of your device to French.
- Student connection issues
- Student information does not appear
- Student logged in to multiple devices
- Multiple students logged in
- Bandwidth Control
- Raising a problem with Hapara support
Thanks to the Student Connection alert which indicates the number of student issues during an open Highlights session, you can now immediately see when student panels do not upload students’ browsing activity correctly.
Possible issues include:
- the student information does not appear
- the student is logged into several devices
- there are several students logged into the same one device
Sometimes, a student panel may not display any sites, documents or URLs, or may even display an error like the one below:
The Highlights Extension has a self-diagnostic test for individual student devices to help understand the causes of a blank student panel, and in many cases, fix the problem as part of the process. This is accessed from the student device by opening the Chrome browser and clicking on the Hapara icon:
If you cannot resolve student panel problems, read more about raising a problem with Hapara support.
A student can be simultaneously logged into the many devices (eg: laptop at home, chromebook at school, iPad, smartphone). The Highlights module "sees" all the devices the student is logged in to, and can't automatically choose which Chrome browser to display by default to the teacher. In this situation Highlights:
- shows the multi-device icon in the student panel
- provides more information in a pink panel and provides a way to easily resolve the situation (described in detail here).
Multiple student can be simultaneously logged into the same one device (say a laptop). The Highlights module "sees" all the students and can't automatically choose which student to display to the teacher. In this situation Highlights:
- shows the multiple-students icon in the student panel
- To confirm all accounts logged in, we recommend running diagnostics from the student device.
If you find that Highlights is very slow, it may be due to your school network environment. In this case, contact your System Administrator who will be able to adjust Highlights bandwidth parameters e.g. reducing the volume and frequency of updates to Highlights, reduce the quality of the screenshot images and/or remove the screenshot functionality to increase the speed of Highlights.
In the first instance, we recommend running diagnostics from the student device. This runs an automated self-diagnostic check which also has built in resolution capabilities which can self resolve, or advise how to fix commonly experienced issues.
If using the student diagnostic check did not explain the student connectivity, then the teacher can send details of the issue to Hapara by clicking on the "investigate" link in the offline student panel:
On clicking "Send" the information the teacher entered in the form is sent to Hapara Support for further investigation.