Highlights User Guide Follow

1. INTRODUCTION

Welcome to Hapara Highlights!

Hapara believes that you are at your best when guiding students towards becoming great 21st century digital citizens. Highlights supports you in this goal.

Hapara Highlights helps you see what learners are doing in Chrome in near-real-time. Feedback mechanisms allow you to reinforce pro-learning behaviour and re-direct unfocused behavior. You can remotely open or close a browser tab on learner devices to re-focus them to the task at hand. You can share files, sites or URLs with your students easily. Features such as session recording, blacklisting of URL’s, and remotely controlling student devices are not supported by Hapara Highlights.

Hapara Highlights also allows you to directly send messages to students and provide more personalized and private feedback. Highlights supports you in engaging students in conversations about their learning and online behavior. You can also tag activities to provide guidance and feedback at any time.

This guide provides an introduction to the new Hapara Highlights product and its features. 

 

NOTE: This document uses the term “sites” for simple internet site names like www.cnn.com, and it uses the term “URL” for more complex internet addresses like http://edition.cnn.com/2015/11/10/aviation/worlds-biggest-airliner-most-seats-ever-emirates-airbus-a380-super-jumbo/index.html . Highlights works well with both sites and URLs.

 

2. GETTING STARTED

2.1. Log in

Before you can use Highlights, your school System Administrator or assigned Coordinating Teacher must already have deployed the new Highlights extension to your school. After this has been done, you can access Highlights by:

    a. Logging into Hapara Dashboard at https://teacherdashboard.com

    b. Selecting the class you are interested in:

 

     c. Selecting Highlights on the menu bar:

    d. This will take you to the Browser Tabs view within Highlights:

 

3. HIGHLIGHTS VIEWING MODES

3.1. Activity Viewer

The Activity Viewer displays a near-real-time easily-absorbed teacher-centric overview of all current learner browser activity. You can access it by clicking on the Activity Viewer sub-navigation tab. 

The Activity Viewer has 3 sections:

  • Class Activity lists all sites that students currently have open in their browsers
  • Collaboration lists all URLs and documents that two or more students have open at the same time. 
  • Unique Activity lists all URLs and documents that exactly one student has open - highlighting students who are "exploring" or working by themselves.

The Activity Viewer feature is described in detail here.

 

3.2. Browser Tabs

The Browser Tabs view allows you to see sites/URL opened and closed by students in their browser action since the start of your Highlights session. The page displays the items most recently opened by your students:

By default, Highlights displays up to 5 URLs within each student panel. This can be adjusted by clicking on ‘5 items’ in the top right action bar as per below and selecting the number of items you want to see. Up to 25 items can be displayed. Increasing the number of items displayed on student panels will increase the size of the student panels. 

In the student panel, you can click the x to the right of a site or URL, and that tab will be closed on the students’ device.

 

3.3. Current Screens

The Current Screens view allows you to view each students currently open tab.

The Current Screens view requires more school network bandwidth. So screen images are only sent when the you have the Current Screens tab open. Your school System Administrator may choose to reduce the bandwidth used by reducing the quality of the images shown.

To have a closer look at a student screen, click on the required student panel.  An enlarged image of the student screen will be shown. You can download the image by clicking the ‘Save’ button.

 

3.4. Snaps

The Snaps feature lets you make a digital note of student(s) online activity for reference at a later stage. For example, you may have noticed a student activity of interest, which you want to explore or investigate further in order to better support the learning and development of your student or guide them towards more focused or appropriate behavior.

To create a Snap click on the camera icon  which appears in a few places on the Activity Viewer page.

The Snaps tab allows you to see all snaps recorded over the past 7 days:

 

The page has three panels:

  1. Snap List. Lists all Snaps recorded over the past 7 days.
  2. Snap Summary. Displays a summary of the specific snap selected in the Snap List  
  3. Send Feedback. Displays the feedback template teachers can use to start conversations and provide guidance to the student(s). 

The Snaps feature is described in detail here.

 

4. HIGHLIGHTS FEATURES 

 

4.1. Send Message

The Send Message feature lets you send targeted messages to selected students, groups or the whole class. This feature is described in detail here.

 

 

4.2. Open Tabs and Focused Browsing

You can open tab(s) on the browser of selected student(s) using the Open Tabs feature. This feature is described in detail here.

At the same time, you can decide to focus your students on just the new browser tab(s) for a set period of time using the Focused Browsing feature. When a Focused Browsing session is active, students can’t open new tabs, swap to other tabs or browse to new sites or URLs. This feature is described in detail here.

 

5. SHARED USABILITY FEATURES

The Highlights module shares some usability features with the other Hapara modules, including:

 

5.1. Sort Student Panels

The Sort Student Panels feature enables you to sort the order of your student panels in a number of ways using the three icons shown below:

If you have manually organised the layout in other Hapara functions (Dashboard, Gmail, Sharing as well as within Highlights), you may want to replicate them in the views you are using within Highlights. To copy the layout from another part of the Hapara solutions:

  • Click on the Copy layout icon
  • Select the layout you want to copy

 

5.2. Student Groups

You can create, edit, filter and rename student groups directly from Highlights. To do this:

  • simply select the group functionality by clicking on the group icon
  • create a group by entering a name in the desired colour
  • edit a group by changing the name of that group and replacing it by a new name

 

The Show Groups feature allows you to display the order of your student panels by simply clicking on a group colour. To do this:

  • simply click on the group colour you wish to sort by, directly from any of the student panels in the group.

 

5.3. French Localization

To access a French version of Highlights:

  1. Click on teacher name (at top right of Highlights screen).
  2. Click "language" to open a Google page for language preferences.
  3. Follow the Google instructions to add/select the French language.
  4. Go back to the Highlights page and refresh it.

For the extension, you simply need to set the primary language of your device to French.

 

6. COMMON ISSUES

 

6.1. Students connection issues

Thanks to the Student Connection alert  which indicates the number of student issues during an open Highlights session, you can now immediately see when student panels do not upload students’ browsing activity correctly. 

Possible issues include: 

  • the student information does not appear
  • the student is logged into several devices
  • there are several students logged into the same one device

 

6.1.1.  Student information does not appear

In this case, the student panel does not display any sites, documents or URLs.

Hapara provides an automatic self-diagnostic test for individual student devices to help understand the causes of this case. It is accessed on the student’s device by opening the Chrome browser and clicking on the Hapara icon:

Detail on how to use the tool (and what to do if there is no Hapara icon or the Hapara icon is grayed out) is here.

 

6.2.1. Multi-Device issue

Multiple student can be simultaneously logged into the same one device (say a laptop). The Highlights module "sees" all the students and can't automatically choose which student to display to the teacher. In this situation Highlights:

  • shows the multi-device icon in the student panel 
  • provides more information in a pink panel and provides a way to easily resolve the situation (described in detail here). 

 

6.1.3. Multi-Students

Multiple student can be simultaneously logged into the same one device (say a laptop). The Highlights module "sees" all the students and can't automatically choose which student to display to the teacher. In this situation Highlights:

  • shows the multiple-students icon  in the student panel
  • provides more information in a pink panel and provides a way to easily resolve the situation (described in detail here).

 

6.2. Bandwidth Control 

If you find that Highlights is very slow, it may be due to your school network environment. In this case, contact your System Administrator who will be able to adjust Highlights bandwidth parameters e.g. reducing the volume and frequency of updates to Highlights, reduce the quality of the screenshot images and/or remove the screenshot functionality to increase the speed of Highlights.

 

6.3. Raising a problem with Hapara

At any point in time during your use of Hapara Highlights, you can raise an issue with us by leaving a message in the feedback box at the bottom of each page within the application or by emailing us at: highlights@hapara.com

 

 

 

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